By using NAATO&CO’s website you are acknowledging that you have read, understood and agreed theses terms and conditions.  Acceptance of these terms and conditions/our privacy policy does not affect your statutory rights. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 

This Privacy Policy describes how NAATO&CO (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from naatoandco.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

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RIGHTS

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The rights to this website, as well as any copyright, is owned by or licensed to NAATO&CO. Any use of its content other than for your own personal use without our consent is strictly prohibited.

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PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT

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When you visit this website, like when you visit most other websites, certain anonymous information about your visit is automatically logged, which may include information about the type of browser you use, the server name and IP address through which you access the internet (such as “google.com”), the date and time you access the site, the pages you access while at the naatoandco.com website, and the internet address of the website, if any, from which you linked directly to the naatoandco.com site. This information is not personally identifiable.

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We collect Device Information using the following technologies: 

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

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Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you. including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. This can include:

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• Contact information (such as name, postal address, email address, mobile or other phone number, and mobile service provider)

• Age and date of birth

• Gender

• Username and password, nickname/screen name

• Payment information (such as your payment card number, expiration date, delivery address and billing address)

• Purchase history

• Product preferences

• Your physical characteristics and skincare concerns

• Contact information for friends or other people you would like us to contact

• Content you provide (such as photographs, videos, reviews, articles, survey responses and comments)

• Information provided to us through social media networks or one of our mobile applications when you visit our social media pages or use one of our mobile applications (such as your name, profile picture, likes, location, friend list and other information described on the social media network or in application sign-up page, or your geo-location details when using one of our mobile applications)

• Preferences information such as product wish lists, order history, marketing preferences, and reminder and notification preferences

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SHARING INFORMATION TO THIRD PARTIES

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NAATO&CO shares personal information with companies who provide services such as information and payment processing, product delivery, customer service, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information.

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Additionally, it may be necessary – by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence – for NAATO&CO to disclose your personal information. We may also disclose information about you, only where there is a lawful basis in doing so, if we determine that disclosure is reasonably necessary to enforce the terms and conditions or to protect our operations or users. Additionally, in the event of a reorganization, merger, or sale, we may transfer any and all personal information we collect to the relevant third party.

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In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

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In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

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As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

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Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

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Google analytics:

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

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The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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How We Use Your Personal Information

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• Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

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• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

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• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

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• Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

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COOKIES

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Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Wix. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

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Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

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DO NOT TRACK

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Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

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OPTING OUT OF OR UNSUBSCRIBING FROM NEWSLETTERS

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If you wish to unsubscribe from receiving Newsletters, you can click on the “unsubscribe” link at the bottom of the email. Please allow up to 24 hours before you stop receiving Newsletters. You may also continue to receive emails unrelated to marketing.

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THIRD PARTY WEBSITE AND LINKS

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Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

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SECURITY

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The security of your Personal Information is important to us. We follow generally accepted industry standards to protect your information, both during transmission and once it is received. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. While no security system is completely secure, we and our Service Provider’s take appropriate security measures to protect against unauthorized access or disclosure of the information collected by us. For NAATO&CO, this includes, but is not limited to, using commercially reasonable efforts that all of your Personal Information is disclosed only on a "need to know" basis and ensuring that all information collected by NAATO&CO is done so to guard against unauthorized access.

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For more information please read our website provider at Wix’s security measures overview https://support.wix.com/en/article/wix-security-measures-overview

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MINORS

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The Site is not directed to children under the age of 16 and we do not knowingly collect information from children under the age of 16. If we learn that we have received any type of information from a child under the age of 16, we will delete such information. Please contact us at beauty@naatoandco.com if you believe we have collected information from a child.

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ACCESSING, MANAGING, AND/OR UPDATING YOUR PERSONAL INFORMATION

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You can access, update, or correct some of your Personal Information directly in your account settings on the Site. If you cannot update your Personal Information in your account settings, please contact us at beauty@naatoandco.com

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FOR CUSTOMERS IN THE EUROPEAN UNION

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If you are a European resident, you have the right to access Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. You additionally have the right to receive a copy of the Personal Information we have about you. If you would like to exercise these rights, please contact us by emailing beauty@naatoandco.com

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Additionally, if you are a European resident, we note that we are processing your Personal Information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests, such as direct marketing, to prevent fraud, and to conduct analytics on the Site. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. We rely on model contractual clauses and/or the Privacy Shield certification for such transfers.

If you believe your rights under the GDPR have been violated, you may file a complaint with the supervisory authority of your country of residence. For contact information for your supervisory authority, please visit here.

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CHANGES TO THIS PRIVACY POLICY

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We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we decide to change this Privacy Policy, we will update the date above.

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ENTIRE AGREEMENT

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This Privacy Policy and the Terms of Service and any policies or operating rules posted by us on this Site or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions).

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MATERIALS AND ATTRIBUTIONS

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Some of the images used in this website are from public domain legally obtained via:

-Image by rawpixel.com

-Image by rawpixel.com on Freepik

-Botanicals Illustrations from public domain reference books' illustrations. Digitally enhanced from Medical Botany (1836) by John Stephenson and James Morss Churchill.

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CONTACT US

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Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please send us an email at beauty@naatoandco.com or by mail using the details provided below:

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NAATO&CO LLC

7901 4th St N STE 300
St. Petersburg, Florida 33702

United States

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Your consent

by using our site, you consent to our privacy policy.

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